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A single organisation who can manage your service network’s planning,
design, configuration, I & C supervision, Optimization, Project Management, Operation
and Maintenance needs; |
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Trained staff with experience in a range of technologies and
equipment integral to the operation of telecom networks; |
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Experience in, RF planning, design, installation, commissioning,
expanding and upgrading Wireless and wireline networks. |
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A local operation capable of providing the resources necessary to ensure the timely commissioning and integrity of a network; |
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In place support capability to ensure that optimum network operation
and performance is achieved; |
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A single point of contact for the entire life span of the contract;
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A partner committed to a long-term relationship.
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| RTRONIX’s engineering services portfolio is comprised of the following elements : |
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Planning & Design
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Logistics, including additional activities (if included in the contract)
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Material preparation (if applicable)
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Configuration
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Integration of third party equipment (if any)
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Implementation (if included in the contract)
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Operational support
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Field support
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Maintenance support
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| Sitting over these activities and tying them together is : |
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Project Management
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| Sitting over these activities and tying them together is : |
Engineering Design |
| The initial planning and design is critical to the success of any
network. The benefits of having RTRONIX participating from the early stages of the project are significant.
RTRONIX delivers key customer benefits in the form of: |
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First hand product and architecture knowledge which delivers a more
streamlined design, build, provisioning and integration solutions;
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Access to RTRONIX’s skilled technical resources;
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Fixed costs services instead of long term variable costs;
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RTRONIX performs and manages the following tasks, supporting the
planning and design phase of network roll-out: |
Planning Support : |
| RTRONIX will provide supplementary support for network planning
activities by providing advice and proposals for the following activities: |
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Equipment Selection
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Equipment redundancy
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Equipment Integration
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Network availability
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Network reliability
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Expansion
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Flexibility
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Operations and maintenance
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Quality procedures and process
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Link Engineering : |
| Detailed link engineering are a critical element when preparing the design
of a satellite network. Link Engineering also determine some of the components that make up the final
site bill of materials for each site. These are directly related to such performance parameters as
required antenna gain (size) and RF Power requirements. For a Broadcaster, it is pertinent to work
out Link engineering with small receive dishes as the dish employed by the receiver normally is
undefined. Typical link engineering activities provided by RTRONIX include the following: |
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Study of Satellite parameters including coverage aspects in desired reception zones
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Theoretical link engineering
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Detailed report;
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Performance criteria compliance;
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RF selection
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Preparation of a detailed Bill of Material.
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Site Surveys and Site Selection : |
| Site surveys are done to find out the suitability of the site for a
particular installation. The sites are examined with regard to the following main factors apart from
any other minor factors: |
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Site position
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Building height
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Line of Site Clearance to a particular satellite
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Surroundings
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Suitability for antenna mounting
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Availability of Single Phase / 3 Phase Power supply
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Coordinates of the sites
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Accessibility to the site, etc.
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Project Implementation : |
RTRONIX is committed to the success of its field services ventures.
Project Management is the key to a successful and timely deployment. Rtronix’s Project Management services
provide comprehensive management of the project from start to finish, achieving completion on time, within
budget and to the customer’s expectations.
The project plan is established together with a definition of service responsibilities and deliverables detailing
the statement of work, budgets, and schedules.
Under the overall control of the Project Manager, RTRONIX installation supervisors are on-site, hands-on
managers who oversee all aspects of the build and installation process. The installation supervisor administers
the installation schedule and directs the daily activities of the installation team. The supervisor
co-ordinates shipment with the Regional Logistics Centre to ensure the project stays on track.
The maintenance of communication between the project manager, on-site installation supervisor and the
installation team is the key to the success of the project.
Network installation starts when a site is declared ready and covers the following activity :
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Site Preparation – working from floor plans to ensure that the site is
ready to start equipment installation. |
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Physical installation – assembly, cabling, and wiring of all system
hardware including associated power equipment, in accordance with specifications
in the installation handbooks. |
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Testing – tests on hardware components including cabling are performed to
verify correct installation. |
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Site Acceptance – once all tests are passed, the site is ready for acceptance
testing prior to integration. |
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Site Preparation – working from floor plans to ensure that the site is
ready to start equipment installation. |
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Commissioning - this covers the site power-ups and running a full set
of diagnostic tests that ensures the equipment is performing to its specifications |
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Integration - to ensure the provisioning of coherent inter-working systems. The data parameters are verified and the interface protocols are checked. |
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Quality : |
The achievement of quality objectives and the management of quality
controls relating to the project is a key responsibility of RTRONIX’s Quality Manager. The principal quality
document with respect to a project, the Project Quality Plan, is prepared and adhered to.
The Project Quality Plan details the quality responsibilities, controls, processes and procedures to be implemented by RTRONIX in order to achieve the quality objectives of the project.
In brief, the quality of service provided will be monitored and controlled through a combination of task and process audits, checklists, inspections and allocation of individual responsibility and accountability for work undertaken.
The final assurance of product and service quality will take the form of a Certificate of Conformity issued by RTRONIX, which will confirm the installation’s compliance with defined requirements.
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NOC Management : |
| RTRONIX package brings together NOC services, a 24x7 Technical Helpdesk and the ability to bring RTRONIX’s Field Services to resolve any problem. In addition, once a problem is being dealt with, RTRONIX can guarantee escalation of all faults, which if unresolved would result in a critical loss of customer traffic. |
Active Network Management : |
| In this scenario RTRONIX will continuously monitor
customer networks and take ownership of any issues arising, initiating remedial actions
often before the customer and users of their network are aware that a problem exists.
The NOC team will also prevent future network problems by investigating
non-traffic-affecting alarms and issues and devising ways of preventing situations
escalating into network down time. On any indication of trouble in an actively
managed network, RTRONIX’s NOC staff will be guided by the following principles: |
